Credit Card Processing

Strengthen Chargeback Representment

Win more chargeback disputes with compelling packing evidence. Reduce fraud losses and protect your merchant account with verifiable proof.

The Chargeback Evidence Gap

Payment processors need strong evidence to rule in your favor - shipping confirmations aren't enough.

Weak Representment Cases

Without photo/video evidence of what was shipped, your chargeback disputes lack the compelling proof needed to win.

High Chargeback Ratios

Fraudulent "item not received" claims drive up your chargeback ratio, risking higher fees or account termination.

Revenue Loss from Fraud

Friendly fraud and professional fraudsters exploit the lack of packing evidence to steal merchandise and money.

Time-Consuming Disputes

Manually gathering evidence for chargeback representment takes hours per case with poor success rates.

How PackProof Strengthens Your Defense

Give payment processors the evidence they need to rule chargebacks in your favor.

Compelling Evidence

SHA-512 certified photo and video proof of packing provides the cryptographically verified evidence card networks require to win disputes

Higher Win Rates

Increase chargeback representment success rate with time-stamped, tamper-proof packing records

Instant Retrieval

Access packing evidence immediately when chargebacks arrive - no hunting through files

Reduce Chargeback Costs

Lower your effective chargeback ratio and avoid penalty fees or account restrictions

From Packing to Representment

PackProof creates the evidence trail you need to win chargeback disputes.

1

Capture at Packing

Merchant captures photo/video of items being packed into shipment before sealing

2

Link to Transaction

Packing evidence is automatically associated with the order and card transaction

3

Chargeback Filed

Customer disputes the transaction claiming item not received or wrong item sent

4

Submit Evidence

Retrieve packing proof instantly and submit to payment processor for representment

Ready to Win More Chargebacks?

Join merchants protecting their revenue with compelling packing evidence.

Free 14-day trial
Setup in minutes
No lock-in contracts