Stop losing money to fraudulent "item not received" claims. Create verifiable evidence of every order packed and eliminate chargeback losses.
Without packing evidence, you're defenseless against fraudulent claims and chargeback abuse.
Customers claim items were missing or never shipped, leading to payment reversals without evidence to dispute them.
Without proof of packing, you cannot demonstrate the item was actually included in the shipment.
Customers claim they received the wrong product, but you have no record of what was actually packed.
Bad actors exploit the lack of packing evidence to claim refunds for items they received.
Turn every fulfillment into verifiable, chargeback-proof evidence.
Photo and video evidence showing exactly what was packed into each order before sealing
Provide payment processors with SHA-512 certified evidence — each file carries a unique digital fingerprint proving it hasn't been altered since capture
Bad actors move on when they know you have verifiable proof of what was shipped
Works with any fulfillment workflow - warehouse staff simply snap photos before sealing packages
PackProof adds seconds to your pack process, saving thousands in chargebacks.
Warehouse staff picks items for the order following standard procedures
Staff uses PackProof app to capture photo/video of all items before placing in box
Order is packed and sealed, with final timestamp recorded showing package state
Packing evidence is automatically linked to order number and shipping tracking
Join eCommerce businesses protecting their revenue with PackProof.