Document package condition and contents before dispatch to defend against claims and reduce liability exposure.
Without proof of package condition at dispatch, every delivery dispute becomes a costly liability.
Customers claim packages arrived damaged or with missing items, but no proof of condition at dispatch.
Insurance claims and liability disputes without evidence of package condition when it left your facility.
Difficult to prove due diligence in handling when disputes arise about package contents or condition.
No way to definitively prove what was actually in the package when it was shipped.
Create an undisputable record of package condition and contents before every shipment.
Document package condition and contents before dispatch with cryptographically certified photo/video evidence — each file sealed with a unique SHA-512 digital fingerprint
Settle disputes quickly with verifiable evidence of what was shipped and its condition
Minimize insurance payouts and liability exposure with documented proof of proper handling
Demonstrate professionalism and accountability with transparent documentation practices
PackProof creates the evidence trail you need to resolve disputes and protect your business.
Staff capture photo/video of packages and contents before sealing and shipping
Evidence is automatically linked to tracking numbers and customer orders
Customer claims damage, missing items, or wrong package contents upon delivery
Retrieve proof instantly to validate or refute claims and settle disputes
Join shipping providers reducing disputes and building customer trust with verifiable proof.