Tracks, hydraulics, attachments, cab, glass — excavators come back with damage that's expensive to repair and easy to dispute. PackProof seals a full walkaround at hire-out and return so the recovery is clean and the underwriter has what they need.
A hydraulic hose, a cracked windscreen, a damaged track shoe, a bent bucket. Excavator repairs run into the tens of thousands. Hire businesses that can't prove condition at hire-out lose the recovery to the customer, the insurer, or the underwriter.
Bent shoes, worn rollers, damaged sprockets, broken track tension cylinders. By the time the yard team spots it, the customer is gone and the float is back on the truck.
Hose failures and cylinder damage hinge on hours, age, and pre-hire condition. Without a sealed baseline, the customer argues the hose was already weeping when they took it.
Bucket teeth, ripper bars, breakers, tilt couplers, quick-hitch pins — attachments go in and out with the machine but rarely make it into the depot photo.
A cracked side window or a damaged step discovered after the truck unloads has no clear origin. Without a sealed pre-transport walkaround, the yard wears it.
Excavators have more wear points than any other rental class. Tracks, hydraulics, attachments, cab, glass — each component has its own wear profile and its own dispute story. Without a sealed pre-hire baseline, the customer's version usually wins.
The two most-damaged areas on a tracked excavator are the undercarriage and the boom's underside. Yard phone photos almost never capture either properly.
A 5-tonne excavator might leave the yard with three attachments and come back with two. Without a sealed record, the missing attachment becomes a dispute about whether it was ever sent.
The hour meter reading on a hire-out docket is just a number the yard team typed. The customer routinely argues it was already higher when they took the machine.
Hire damage waiver underwriters and fleet insurers will not pay claims of $5k+ on the basis of a phone photo. They want authenticated condition documentation that the file has not been edited.
A full walkaround at hire-out and return — tracks, undercarriage, hydraulics, attachments, cab interior, and the meter — in one continuous take. Underwriter-ready. Hirer-shareable.
Captured before the float leaves the yard. Track tension, hose condition, cylinder seals — every wear point that drives a dispute is on camera.
Buckets, rippers, breakers, quick-hitches — each captured with its serial visible. Missing or damaged attachments come back to a verifiable record.
Hour meter and fuel gauge captured in the same continuous take at hire-out and return. The "meter was already at that count" argument disappears — and refuel charges on machines returned dry are backed by camera evidence the hirer can't contest.
SHA-512 sealed video with locked timestamp, GPS, and operator identity — the evidence standard hire damage waiver underwriters and fleet insurers actually require.
Same workflow for every excavator, every yard operator, every shift.
Record the machine end-to-end with the hirer present. Record the machine hours, fuel gauge, every panel, glass, tracks or rubber, undercarriage (where accessible), boom underside, cab interior, and every attached or accompanying attachment.
PackProof hashes, timestamps, and locks the file. The hirer receives a verification link tied to the hire agreement before the float leaves.
Same workflow on return. The new meter reading, return condition, and any new damage sit against the same hire record.
Quote the repair against the sealed pickup record. Recover from the hirer, claim against the hire damage waiver, or charge for excess hours — each backed by evidence the underwriter accepts.
PackProof seals a full excavator walkaround in under three minutes. Free to start. No card required.