Evidence Certification

How Packing Evidence Certification Works

Certification turns a photo or video into legally defensible proof. Here’s the technical process that makes packing evidence tamper-proof and verifiable.

Why Uncertified Evidence Fails in Disputes

Photos and videos are only useful as evidence if you can prove they haven’t been modified. Without certification, recordings are just files—and files can be edited.

Metadata Is Trivially Editable

EXIF data on photos—timestamps, GPS coordinates, device information—can be changed with free software in seconds. Dispute reviewers know this and treat uncertified metadata as unreliable.

No Proof of Capture Time

Without a cryptographic timestamp, there is no way to verify when a recording was actually made. A photo could have been taken before, during, or after a disputed event.

Chain of Custody Breaks Immediately

The moment a file leaves the capture device—copied to a laptop, uploaded to cloud storage, emailed to a colleague—the chain of custody is broken unless the file is sealed at source.

Dispute Reviewers Require Verifiable Documentation

Payment processors, insurers, and marketplace dispute teams increasingly require evidence that can be independently verified. Unsecured photos are routinely dismissed.

What Makes Evidence "Certified"

Certification is a specific technical process, not a label. It involves three layers that together make a recording independently verifiable.

Cryptographic Hashing (SHA-512)

A SHA-512 hash is a unique 128-character fingerprint generated from the file’s binary content. If even a single byte changes, the hash changes completely—making any alteration detectable.

Immutable Timestamp

The exact date and time of capture is recorded and locked at the moment of sealing. This timestamp cannot be backdated or modified after the fact.

Verified Chain of Custody

The certification links the recording to a specific user, device, and location. Every access and download is logged, creating an auditable trail from capture to dispute submission.

Independent Verification

Anyone with the verification certificate can recalculate the SHA-512 hash against the original file and confirm it matches. No trust in the certifying party is required—the maths speaks for itself.

Why Certified Evidence Changes Dispute Outcomes

Certified packing photos and videos shift the burden of proof. Instead of defending your word, you present independently verifiable documentation.

Tamper Detection Is Automatic

Any modification to the original recording produces a different hash. A dispute reviewer can verify authenticity in seconds by comparing the certificate hash to the file.

Evidence Withstands Legal Scrutiny

SHA-512 is a NIST-standardised algorithm used in government, finance, and legal contexts. Certified recordings carry the same cryptographic weight as digitally signed documents.

Faster Dispute Resolution

When evidence is pre-certified, there’s no back-and-forth about authenticity. Dispute teams can evaluate the content immediately rather than questioning the documentation itself.

One Certificate Covers Everything

Each verification certificate bundles the visual evidence, SHA-512 hash, timestamp, packer identity, and GPS coordinates into a single downloadable PDF.

How to Certify Packing Evidence With PackProof

1

Capture a Photo or Video

Photograph or record the packing process on any camera-equipped device. The photo or video captures item condition, quantity, and packaging.

2

Automatic Hash Generation

PackProof processes the file through the SHA-512 algorithm the moment the photo or video is saved. The resulting 128-character hash becomes the evidence’s unique fingerprint.

3

Timestamp and Metadata Sealing

The capture time, GPS coordinates, device identifier, and packer identity are locked alongside the hash. All metadata is sealed against modification.

4

Download the Verification Certificate

Retrieve the certificate by order number when needed. The PDF includes the hash, timestamp, and visual evidence—ready for submission to any dispute process.

Frequently Asked Questions

Start Certifying Your Packing Evidence

Every photo and video sealed with SHA-512, timestamped, and ready for disputes. Free 14-day trial — no credit card required.

Free 14-day trial
Setup in minutes
No lock-in contracts