Real estate agencies, leasing managers, and landlords need verifiable condition records across residential, holiday, and student rentals. PackProof seals an ingoing and outgoing walkthrough for every lease, every changeover — so no agent has to defend a folder of photos at the tribunal again.
Whether it's a residential lease, a short-stay turnover, or an agency-managed rental, every dispute about deposit, damage, or condition lands at the agency's door. The photo folder in the inbox isn't the evidence the dispute team needs.
Different folders, different formats, different agents, different phones. When the bond dispute lands two years later, no one can find — let alone verify — the ingoing record.
A holiday rental cleaned in 90 minutes between guests has no time for a 30-photo walkaround. The traditional workflow either gets skipped or gets done badly.
A vague ingoing report describing "good condition" gives tenants room to argue everything is fair wear. Specific evidence shuts that argument down.
30+ properties handing over in one week, half a dozen agents on rotation, no consistent record. Disputes from that week ripple through the next three months.
Bond authorities, leasing tribunals, and short-stay platforms have raised their evidence expectations. Agencies have kept their workflow the same.
CRM-style platforms are built around generating leads, not authenticated condition records. Photo storage is an afterthought, not a core feature.
Long-term residential, holiday, agency-managed, student housing — each runs differently. Without a unified workflow, evidence quality varies wildly between rental types.
A photo on an agent's personal phone has no record of who took it, when it was uploaded, or whether it has been edited. Tribunals treat it accordingly.
EXIF timestamps can be rewritten with free software. Every photo is potentially after-the-fact unless the file is sealed at capture.
One sealed walkthrough at ingoing. One at outgoing. Same workflow across residential, holiday, agency-managed, and student rentals. Defensible at every dispute path.
Every room, every appliance, every fitting in one continuous take. The agent records it once and PackProof handles the sealing, timestamping, and chain of custody automatically.
Bond authorities, leasing tribunals, and short-stay platforms all accept SHA-512 sealed video with a verifiable timestamp as authenticated condition documentation.
Tenants receive the verification link with the lease and can confirm the record themselves. No surprises at outgoing. The dispute volume drops because the baseline is mutual.
Residential, holiday, student, agency-managed — the same simple capture every time. Different agents, different shifts, consistent evidence quality.
No new equipment, no new admin. Same workflow across every rental type, every changeover.
On handover, the agent opens PackProof and records every room with the tenant present. The whole walkthrough takes a few minutes per property.
PackProof hashes, timestamps, and locks the file. The tenant receives a verification link tied to the lease and can review before signing the ingoing report.
Same workflow at end of tenancy, or between short-stay guests. The same property record now has a clear before and after.
Bond authority, leasing platform, owner, and tenant all see the same verified evidence. Release a clean deposit cleanly. Quote and claim with confidence on a damaged one.
PackProof seals an ingoing and outgoing walkthrough for every tenancy. Free to start. No card required.