Maintain consistent, certified evidence standards across every shipping carrier and service. One system for all your logistics partners.
Businesses shipping via multiple carriers face fragmented evidence systems — each provider has different documentation standards, formats, and retention policies. This inconsistency creates gaps in your ability to defend disputes, resolve claims fairly, and maintain audit compliance across your entire operation.
Different carriers require different evidence formats and documentation methods. Some accept photos, others demand video, and most have inconsistent retention timelines. This fragmentation makes it difficult to retrieve consistent proof when you need it most.
When you file a dispute with one carrier using evidence captured for another, your proof may be rejected as non-compliant with their standards. You end up re-documenting shipments or losing legitimate claims because evidence doesn't meet carrier requirements.
Regulatory audits and customer investigations reveal gaps in your record-keeping. Without standardised evidence across all carriers, you cannot demonstrate consistent packing procedures or prove chain of custody uniformly.
Each carrier dispute follows different timelines and evidence submission protocols. Managing multiple evidence systems in parallel slows resolution and increases administrative overhead as teams juggle different requirements.
Shipping carriers have not adopted a unified evidence standard. Each operates independently with proprietary dispute resolution systems, forcing shippers to adapt their documentation practices to each provider's specifications.
Most carriers still rely on manual photo submission, email documentation, or proprietary portals. These systems cannot communicate with each other, leaving shippers managing disconnected evidence repositories for each shipping partner.
Packing operations, shipping, claims, and compliance teams often work independently without shared evidence infrastructure. This creates redundant documentation efforts and gaps where evidence falls between departments.
Modern logistics involves dozens of carriers, regional providers, and service tiers. As complexity grows, maintaining consistent evidence standards becomes exponentially harder without centralised oversight and unified systems.
Without standardised proof of condition at handoff, disputes over carrier liability become prolonged and difficult. Each carrier claims evidence wasn't captured to their standard, shifting burden back to the shipper.
PackProof creates a single, carrier-agnostic evidence system that captures and certifies packing proof in a format recognised across all shipping providers. Every sealed recording carries cryptographic proof of authenticity, making your evidence defensible with any carrier.
PackProof-sealed video evidence meets or exceeds the requirements of every major shipping carrier. You capture proof once, in one format, and present it confidently to FedEx, UPS, DHL, regional providers, or any other partner without reformatting.
Each sealed recording includes an immutable SHA-512 hash and timestamp. This cryptographic certification proves the evidence hasn't been altered, making it legally defensible and far more difficult for carriers to reject during dispute proceedings.
Because your evidence meets universal standards, claim submissions are accepted faster. Carriers spend less time validating your proof's authenticity, allowing disputes to move directly to investigation and resolution rather than stalling on documentation arguments.
All multi-carrier shipments are documented in one system with consistent timestamps, packer identification, and sealed records. This unified trail simplifies regulatory audits, customer inquiries, and internal compliance reviews across your entire logistics operation.
Record the packing process at your facilities using PackProof's mobile app or stationary cameras. Each recording documents what was packed, quantity, condition, and packing date—creating a standardised visual record regardless of which carrier will transport it.
PackProof automatically seals each recording with an immutable SHA-512 hash and cryptographic timestamp. This certification proves the evidence is authentic and unchanged, meeting or exceeding the standards required by any shipping partner.
Label each sealed recording with the intended carrier (FedEx, UPS, DHL, etc.) and service type. PackProof organises evidence by carrier, making it easy to retrieve the right proof when filing disputes or responding to carrier inquiries.
When a dispute arises with any carrier, retrieve the sealed evidence from PackProof and submit it directly. The cryptographic certification and standardised format are accepted by all major carriers, eliminating delays caused by format rejections or authenticity questions.
Start capturing certified packing proof that works across every shipping carrier. Try PackProof free for 14 days — no credit card required. See how unified evidence eliminates carrier disputes and compliance headaches.