Shipping disputes cost logistics operations thousands annually. The root cause is almost always the same — no verifiable evidence of what was packed at the point of dispatch.
Without verifiable packing evidence, every dispute becomes an uphill battle that drains time, money, and trust.
The shipper bears the burden of proof — without evidence, the claimant's version stands by default.
Disputes drain operational time — staff spend hours compiling fragmented records instead of shipping.
Repeated losses erode margins — each undefended dispute is a direct hit to the bottom line.
Customer relationships suffer — contested claims create friction regardless of the outcome.
Most shipping disputes share the same underlying causes — gaps in evidence that leave shippers exposed.
He-said-she-said standoffs — without objective evidence, disputes become subjective arguments with no resolution path.
No timestamped evidence — phone photos have editable metadata that carries no evidentiary weight.
Fragmented handoff points — goods change hands multiple times with no documentation at each stage.
Reactive evidence gathering — teams search for proof only after a claim is filed, when it is often too late.
Siloed records — packing photos and videos sit in camera rolls, disconnected from shipment and order data.
Replace guesswork with certified evidence at every stage of the packing process.
SHA-512 certified photos and videos create a tamper-proof record before the package leaves your facility.
Retrieve verification certificates by order or shipment ID and share them with claimants in seconds.
When customers and carriers know evidence exists, fraudulent and speculative claims decline significantly.
Every capture includes a verified timestamp, GPS geolocation, and device identification.
Four steps from packing to dispute-proof evidence — no workflow disruption required.
Your team photographs or records packed items using PackProof on any smartphone or tablet.
PackProof generates a SHA-512 fingerprint, timestamp, and geolocation for every capture.
Evidence is automatically associated with the order or shipment record.
When a dispute arises, retrieve and share the verification certificate in seconds.
Common questions about preventing shipping disputes with certified packing evidence.
Learn what proof of packing is and why it matters.
See how to prove exactly what was packed in every shipment.
How trucking and freight operations prevent disputes.
Cut the cost of disputes with certified evidence.
Platform-specific dispute defense for online sellers.
Start capturing certified packing evidence today. Free 14-day trial — no credit card required.