Proof of packing is verified, tamper-proof evidence of exactly what was packed before dispatch. It is the difference between absorbing a disputed claim and resolving it in seconds — with cryptographically certified photos, timestamps, and geolocation attached to every shipment.
When a customer claims an item was missing, damaged, or never shipped, the burden of proof falls on you. Most operations have no reliable way to prove what was packed.
Without evidence, the shipper absorbs the loss. Customers, carriers, and insurers side with whoever has documentation — and that is rarely the packing team.
Timestamps are editable, images can be altered, and metadata is easily stripped. A photo from a camera roll proves nothing in a formal dispute.
The gap between packing and delivery is entirely undocumented. Once a package leaves the warehouse, there is no verifiable record of what was inside.
Teams scramble for evidence only after a claim is filed. By then, CCTV has been overwritten, photos are lost, and memory is unreliable.
The problem is not negligence — it is a lack of purpose-built tooling. Existing methods were never designed to produce verifiable evidence.
No cryptographic proof, editable metadata, and no link to the shipment record. A photo from a camera roll is circumstantial at best.
Low resolution, difficult to retrieve, and rarely captures item-level detail. Finding a specific shipment on hours of footage is impractical.
A packing slip documents what should have been packed, not what was. It is a plan, not proof.
Evidence capture is ad hoc, inconsistent, and operator-dependent. One team member photographs everything; the next photographs nothing.
Photos live in camera rolls and shared drives, disconnected from shipment records. When a dispute arrives weeks later, finding the right evidence is a needle-in-a-haystack exercise.
PackProof replaces unverifiable phone photos with cryptographically certified evidence that holds up under scrutiny.
Every capture receives a cryptographic fingerprint that proves the photo or video has not been altered since the moment it was taken.
The exact date and time of capture is server-verified and immutable. No one can backdate or alter when the evidence was recorded.
Every capture includes embedded GPS coordinates, confirming exactly where the packing took place. Location data is locked at the point of capture.
A standalone PDF document containing all certification data — shareable with insurers, customers, marketplace platforms, or legal teams in seconds.
Four steps. No special equipment. Proof of packing in every shipment.
The packing team opens PackProof on any smartphone or tablet. No special hardware, no app installation delays — just open and shoot.
PackProof generates a SHA-512 fingerprint, verified timestamp, and GPS geolocation automatically. No manual steps required.
Evidence is linked to the shipment record and stored securely in the cloud. Every capture is searchable by order number, date, or operator.
When a dispute arises, retrieve the verification certificate and share it in seconds. No digging through camera rolls or CCTV archives.
Proof of packing is a verified photographic or video record of what was packed, when it was packed, and the condition of items at the time of dispatch. Unlike a packing slip, it documents what actually happened rather than what was supposed to happen.
Any operation that ships physical goods — eCommerce fulfilment centres, freight forwarders, 3PL providers, and manufacturers. If you face disputes about what was shipped, proof of packing eliminates the guesswork.
Proof of delivery confirms a package arrived. Proof of packing confirms what was inside and its condition before it was sealed. Together, they form a complete evidence chain from warehouse to recipient.
PackProof evidence includes a SHA-512 digital fingerprint, verified timestamp, and GPS geolocation — creating a cryptographically verifiable chain of custody. This level of certification is designed to withstand scrutiny in disputes, insurance claims, and legal proceedings.
PackProof offers three plans: Free for evaluation, Pro ($129/month or $1,290/year) for evidence sealing and team workflows, and Enterprise (contact sales) for automation and verification at scale. Pro includes a 14-day free trial with no credit card required.
Now that you understand proof of packing, see how PackProof puts it into practice. Free 14-day trial — no credit card required.