Package Contents

Prove Exactly What Was Packed

Once a package is sealed, there is no way to prove what was inside — unless you captured the evidence before it was closed. PackProof creates that evidence.

The Problem: No Way to Prove Contents Once Sealed

The moment a package is closed, the contents become invisible. Every claim after that point is your word against theirs.

Post-Seal Disputes Are Unwinnable

Once the package is closed, the contents become a matter of claim versus counterclaim. Without pre-seal evidence, you have no way to prove your side.

Customer Fraud Exploits the Evidence Gap

Bad actors know that without visual proof, refund claims will be approved. The absence of packing evidence is the vulnerability they rely on.

Carrier Damage Is Blamed on the Packer

Without pre-seal evidence, damage that occurs in transit defaults to the shipper. Carriers point to a lack of documentation, and the packer absorbs the cost.

Insurance Claims Are Denied

Insurers require documented proof of condition at dispatch, which most operations cannot provide. Without it, claims are rejected regardless of merit.

Why Proving Package Contents Is So Difficult

The challenge is not a lack of effort — it is a lack of process and tooling designed for evidentiary capture.

  • Evidence must be captured before sealing — after the package is closed, no amount of record-keeping can prove what was inside.
  • Phone photos lack credibility — without cryptographic verification, photos can be disputed as edited, staged, or misdated.
  • No link between evidence and shipment — even when photos exist, they sit in camera rolls disconnected from order data.
  • Inconsistent processes — some staff capture photos, others don't, and there is no standardised evidence workflow.
  • Time pressure at packing stations — high-volume operations prioritise speed over documentation.

How PackProof Proves Package Contents

Capture certified evidence before sealing, and retrieve it the moment you need it.

Visual Evidence Before Sealing

Capture photos or video of every item before the package is closed, creating an irrefutable record of exactly what was packed and its condition at dispatch.

Cryptographic Certification

Every capture is sealed with a SHA-512 digital fingerprint that proves the evidence has not been altered since the moment of capture. No edits, no staging, no disputes.

Automatic Shipment Linking

Evidence is tied to the specific order or tracking number, not lost in a camera roll. When a claim arises, the proof is already connected to the shipment record.

Instant Retrieval and Sharing

When a claim arises, retrieve and share the verification certificate in seconds. No searching through folders, no delays, no ambiguity.

How It Works

Four steps from open package to certified evidence. No training required.

1

Lay Out Items

Arrange all items for the shipment before placing them in the package. This creates a clear visual record of the complete contents.

2

Capture Evidence

Use PackProof on any smartphone or tablet to photograph or video the contents. Evidence is certified automatically at the moment of capture.

3

Seal and Ship

PackProof certifies the evidence automatically. Seal the package and dispatch as normal — your documentation is already complete.

4

Defend Any Claim

If a dispute arises, retrieve the verification certificate and share it instantly. The certified evidence speaks for itself.

Frequently Asked Questions

Common questions about proving package contents with certified evidence.

Stop Losing Claims You Should Win

Start proving what you pack with SHA-512 certified evidence. Free 14-day trial — no credit card required.

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