As a 3PL, you pack on behalf of your clients — and absorb the blame when disputes arise. PackProof gives your operation certified evidence for every shipment, protecting your margins, your SLAs, and your client relationships.
When you pack on behalf of clients, disputes hit twice — once from the end customer, and again from the brand. Without evidence, your 3PL operation has no defence.
When an end customer claims items were missing, the brand turns to you for answers. Without evidence, your 3PL operation absorbs blame it may not deserve.
Without proof of what was packed, 3PLs default to crediting the client. Every unproven dispute erodes already-thin margins.
Claiming 99.9% packing accuracy is meaningless without documentation to back it up. Clients want verifiable data, not verbal assurances.
Each client has different products, packaging requirements, and dispute processes. Managing evidence across multiple accounts without a unified system is unsustainable.
The challenge is not a lack of effort — it is the operational reality of running a multi-client warehouse without purpose-built evidence tooling.
Managing evidence capture across different client accounts adds operational complexity that generic tools were never designed to handle.
Warehouse staff change frequently, and training on evidence processes is lost with each cycle. New hires revert to old habits within days.
Verbal assurances that orders were packed correctly do not survive a pattern of disputes. Trust is rebuilt with data, not promises.
Most 3PLs offer the same service at the same price point. Certified packing evidence is a tangible differentiator that prospects can evaluate before signing.
3PL margins are thin, so any additional process must be fast and low-cost. Solutions that add minutes per pack are dead on arrival.
PackProof gives your 3PL certified packing evidence for every client, every order — protecting your margins and strengthening client relationships.
Share verification certificates — backed by certified photos and videos — with clients as proof that their orders were packed correctly. Replace defensive conversations with documented evidence.
Demonstrate packing accuracy with verifiable data, not just claims. Every shipment is backed by a SHA-512 certified evidence record that proves compliance.
Organise evidence by client account with instant retrieval by order number. Each client's evidence is separated, searchable, and shareable independently.
Offer certified packing evidence as a value-added service that competitors cannot match. Win new clients by demonstrating a level of accountability most 3PLs cannot provide.
Four steps. No special equipment. Certified packing evidence for every client order.
Standard 3PL order intake process. Orders flow into your warehouse from multiple client accounts as they do today — no changes to your existing intake workflow.
Staff capture photos or video of items before sealing using PackProof on any smartphone or tablet. Most captures take 15-30 seconds — designed for the speed that 3PL packing lines demand.
Photo and video captures are automatically linked to client accounts and order numbers. Evidence is certified with SHA-512 fingerprints, verified timestamps, and GPS geolocation at the point of capture.
Provide verification certificates to clients as part of your SLA reporting. Clients can retrieve evidence for their orders instantly — no waiting on your team to dig through archives.
Give your 3PL operation certified packing evidence for every client, every order. Free 14-day trial — no credit card required.