Document loading, strapping, and condition at pallet level for high-value B2B shipments. Create certified proof that protects your business from costly damage and loss disputes.
When bulk freight moves across supply chains, disputes over damage, missing pallets, or incorrect loading can cost thousands. Without visual proof of how pallets were loaded and secured, you're left defending claims with no evidence.
Carriers and recipients dispute whether damage occurred during packing or in transit. Without timestamped video of each pallet's condition before leaving your facility, you cannot prove the goods were sound when shipped.
Recipients claim pallets arrived loose or improperly secured. You need to prove how each pallet was wrapped, strapped, and positioned—not rely on operator memory or written notes.
In multi-pallet shipments, it's unclear which items belonged on which pallet. Claims arise that pallets were substituted or lost in transit. Without certified proof of what was loaded, you cannot defend yourself.
Insurers and carriers reject claims without documented evidence of load condition and packaging standards. Manual photos or handwritten logs lack the legal weight needed to recover losses.
A single shipment may contain 10–50 pallets, each with dozens of items. Manual tracking of each pallet's condition, contents, and securing method is error-prone and incomplete. Video evidence at pallet level eliminates ambiguity.
Responsibility for damage passes from warehouse to carrier to receiver. Without a cryptographically sealed record of pallet condition at handoff, each party blames the other. Certified evidence at your dock proves your role ended in good faith.
Freight claims—especially for high-value B2B goods—require documented proof of packaging standards and load condition. Unauthenticated photos or manual logs are challenged in disputes and rejected by insurers without cryptographic proof.
Carriers claim pallets arrived damaged from your facility; you claim damage occurred in transit. Without sealed evidence of pre-shipment condition, the dispute defaults to your word versus theirs, and you lose recoverable losses.
Different staff members load pallets with no standardised documentation. Pallet IDs, contents, weight, strapping method, and condition are scattered across notes, spreadsheets, or missing entirely. This inconsistency weakens any dispute claim.
PackProof records and seals video evidence of each pallet as it is loaded, strapped, and staged for shipment. Every frame is timestamped and cryptographically certified, creating a legally defensible record that survives dispute challenge.
Video captures each pallet's state—wrapping, strapping, load arrangement, visible damage—before it leaves your dock. The SHA-512 seal and immutable timestamp prove this record was created at that exact moment, making it admissible in disputes.
Record separate evidence for each pallet in a multi-pallet shipment. Link pallet IDs, weights, contents, and securing method to timestamped video. This detail defeats claims that items were substituted or misloaded.
Present sealed, time-stamped evidence to carriers and insurers as proof that goods left your facility in agreed condition. The cryptographic seal removes disputes about evidence authenticity and significantly increases claim approval rates.
Instead of weeks of back-and-forth claims and counter-claims, present video evidence of loading and strapping standards. Disputes resolve faster because the evidence is clear, certified, and difficult to contest.
Set up PackProof recording at your loading dock or warehouse pallet stations. Cameras capture each pallet as items are stacked, secured with strapping or shrink wrap, and staged for shipment. Ensure full visibility of load height, weight balance, and securing method.
As each pallet is recorded, log metadata: pallet ID, contents list, weight, destination, carrier name, and loading staff member. PackProof links this data to the video timeline, creating a complete pallet profile. Use bulk actions to speed entry for high-volume shipments.
Once a pallet is loaded and secured, seal the video evidence in PackProof. The system generates a SHA-512 cryptographic hash and records an immutable timestamp. This seal proves the evidence existed and was unchanged at that exact moment.
If a dispute arises—damage, missing items, or incorrect load—retrieve the sealed evidence from your secure cloud storage. Share the timestamped video and hash certificate with the carrier, insurer, or receiver. The legal strength of the seal makes the evidence difficult to challenge.
PackProof helps you document and seal pallet loads with cryptographic proof, protecting your business from costly disputes. Start your free trial now—no payment details required—and see how sealed evidence strengthens your claims.