Event gear passes through dispatch, setup, breakdown, and return. Capture sealed photo and video evidence of condition at every handoff to protect against claims and disputes.
Event equipment—AV rigs, staging gear, lighting, sound systems—moves between your warehouse, clients, venues, and back. Without timestamped proof of condition at each stage, disputes arise: Was that speaker damaged before dispatch or during the event? Who's liable for the scuff on that monitor?
Equipment changes hands multiple times (warehouse to driver, driver to venue tech, tech to breakdown crew, crew back to warehouse). Without sealed photos and videos at each handoff, it's impossible to pinpoint when damage occurred or who was responsible.
Clients claim gear arrived damaged; your team says it left in perfect condition. Without timestamped photo or video evidence, you're stuck arguing—and losing revenue to warranty claims or repair costs you didn't cause.
When you file a claim for damaged rental gear, insurers demand proof of pre-event condition and documented transit. Blurry phone photos or undated snapshots don't meet the threshold; certified photo and video evidence does.
Renters dispute charges for damage they claim happened before pickup. Without sealed evidence showing condition at dispatch and return, you can't prove liability, and chargeback disputes tie up cash for months.
Paper checklists, unsigned forms, and casual phone photos create no legal chain of custody. Timestamps are missing, authorship is unclear, and nothing prevents editing after the fact.
When equipment moves between warehouse, transport, venue, and client hands, each party blames the others. Without sealed evidence tied to specific timestamps and people, liability remains ambiguous.
Standard photos can be edited, deleted, or re-dated. Clients or renters can dispute the authenticity of your evidence. You need cryptographically certified proof that cannot be altered after capture.
Most rental agreements and insurance policies require 'documented evidence of condition at dispatch and return.' Casual photos don't satisfy this; certified sealed records do. Without them, claims get denied and disputes escalate to chargebacks.
If something goes wrong mid-event, you can't easily prove who had the equipment when or what its condition was at that moment. Disputes drag on because the factual record is incomplete.
PackProof captures timestamped, cryptographically sealed photos and videos at dispatch and return, creating legally defensible proof of condition that insurers accept and clients cannot challenge.
Photograph and video-record equipment condition before it leaves your warehouse. PackProof seals each image and clip with SHA-512 cryptography and an immutable timestamp, proving exactly what the gear looked like and when it departed your custody.
When equipment comes back, capture fresh photos and videos showing its condition upon receipt. Compare sealed pre-dispatch evidence against sealed return evidence to identify new damage in seconds and hold renters accountable with proof.
Insurance companies and legal teams recognise certified photo and video evidence with cryptographic seals. Use PackProof records to support damage claims, warranty disputes, and chargeback defences without ambiguity.
Assign sealed evidence captures to specific team members and renters. Build an immutable audit trail showing who had the equipment, when, and in what condition—eliminating he-said-she-said disputes.
Before equipment leaves your warehouse, use PackProof to photograph each item from multiple angles and record a video walkthrough of the full rig (AV stack, cabling, staging gear, lighting rigs, or sound systems). Seal all photos and video at the source with timestamps and SHA-512 hashing.
When the driver collects equipment, photograph the loading process and the sealed state of the transport unit. Have the driver confirm receipt in PackProof with their own timestamp. This creates proof that gear departed in documented condition.
When equipment returns from the event, capture new photos and video of every item as it's unloaded and inspected. Use PackProof to seal this return evidence alongside the original dispatch photos and video, creating an instant before-and-after comparison.
If a renter disputes damage charges or an insurer questions a claim, pull up sealed dispatch and return photos and videos in seconds. The cryptographic proof and immutable timestamps are admissible in disputes and chargeback claims, ending arguments without negotiation.
PackProof's free tier lets you capture and seal photos of equipment condition instantly. Try it now with 3 team members and 5 GB storage—no card required. Upgrade to Pro to add video capture and bulk actions when you're ready.