Capture certified video evidence of truck, container, and pallet loads before they leave your facility. Prove loading quality with tamper-proof timestamps and SHA-512 sealing.
When freight arrives damaged or incomplete, carriers blame loaders and loaders blame carriers. Without documented proof of how cargo was loaded, you're left defending your business against disputes you can't win.
Freight arrives at destination with damaged goods, but carriers claim the load left your dock in that condition. Without visual proof of how you loaded it, you have no defence against their liability denial.
Your team loads containers and pallets daily, but there's no standardised way to document what actually went onto each vehicle. Photos are inconsistent, timestamps are missing, and anything could be challenged.
Every load dispute triggers manual investigations, claims processing delays, and arguments over fault. Even when you're right, you're spending hours defending a load that left your control days ago.
When you need to claim against carrier liability insurance, insurers demand evidence of load condition at dispatch. Blurry photos, handwritten notes, and verbal claims don't meet their evidentiary standards.
Paper checklists and inconsistent photo practices create incomplete records. Loading staff juggle multiple tasks and often skip documentation steps, leaving no reliable proof of what went out.
Standard photos lack timestamps and can be taken anytime. Without cryptographic proof of when documentation was created, disputes arise over whether the evidence was captured before or after dispatch.
Different loaders document loads differently. Some take photos, others don't. Without a repeatable system tied to dispatch, you have scattered evidence that doesn't hold up under scrutiny.
When a loaded truck arrives damaged, you can't prove who loaded it or when. This breaks the chain of custody and makes it harder to defend against carrier claims or process insurance claims.
Carriers know that most shippers have no formal load documentation. They exploit this by claiming loads arrived in poor condition, knowing you have no certified proof to contradict them.
PackProof records the loading process on video and seals each recording with SHA-512 certification and an immutable timestamp. This creates legally defensible proof of what was loaded, how it was loaded, and exactly when your responsibility ended.
Record your loading operation and seal the video with cryptographic certification the moment the load is complete. Carriers and insurers cannot dispute when or how the cargo left your dock.
Every sealed recording includes an immutable timestamp proving exactly when documentation was created. This breaks carrier arguments that damage occurred before dispatch.
When freight arrives damaged, present your sealed load condition video as proof the cargo was properly stacked and secured. Carriers cannot deny responsibility when faced with certified evidence.
Insurance companies accept sealed video evidence as authoritative proof of load condition at dispatch. Claims process faster and you recover losses without lengthy disputes.
Position a camera at your loading station focused on the truck bed, container, or pallet area. Connect it to PackProof and assign the recording to the relevant loader and shipment reference.
Start recording before loading begins and capture the entire operation—item placement, securing, stacking, and final arrangement. Your team loads normally while PackProof documents everything.
Once loading is complete and the vehicle is ready to depart, seal the video in PackProof. The system generates a SHA-512 cryptographic hash and immutable timestamp, creating certified evidence of load condition at dispatch.
If the carrier claims damage or disputes load quality, instantly access your sealed recording through PackProof. Share the certified evidence with the carrier, insurer, or dispute authority. The tamper-proof timestamp and cryptographic seal end the argument.
PackProof's free plan includes 3 team members and 5 GB storage to record and seal your first loads. Try certified load condition documentation risk-free and see how sealed evidence eliminates carrier disputes.