Prove your packing standards with certified video evidence. Document materials, void fill, and protection methods to defend against quality disputes and demonstrate due diligence.
When disputes arise over damaged goods or customer complaints about protective measures, you need hard evidence that proper packing protocols were followed. Without documented proof of your packaging methods, you're left defending your reputation based on word alone.
Customers claim items arrived damaged, but you have no way to prove what materials were actually placed in the box or how items were positioned. Manual documentation or memory becomes your only defence.
Chargebacks and complaints cite insufficient cushioning or protection, yet you cannot demonstrate the exact type or quantity of void fill used during the packing process.
Retailers, suppliers, or insurance companies question whether your packing meets agreed quality standards, but you lack timestamped, objective evidence of your process.
Insurance companies and shipping carriers request proof of proper packing methods before reimbursing damage claims, but spreadsheets and invoices don't demonstrate actual packing conditions.
Paper checklists, photos taken manually, or memory-based notes fail to capture the complete packing workflow. Inconsistency across team members means no standardised record of how items are protected.
A single photo shows a final state, not the layering, positioning, or cushioning methods used. Critical steps like wrapping fragile items or securing contents remain undocumented.
Without cryptographic sealing and immutable timestamps, photos or records can be questioned in disputes. Claims that evidence was created after the fact undermine your credibility.
Packing procedures exist, but there's no systematic way to verify they were actually followed during each shipment. Audits rely on random checks rather than continuous, certified documentation.
When disputes occur, retrieving relevant packing records is slow and unreliable. Evidence from specific dates or team members may be lost or scattered across devices.
PackProof records the entire packing process on video and seals each recording with SHA-512 cryptographic certification and an immutable timestamp. This creates legally defensible proof that materials, void fill, and protection methods met your documented standards.
Capture every step—material selection, wrapping, void fill placement, box closure—in a single sealed video record. This complete visual chain of evidence shows exactly how items were protected and packed.
Each packing video is sealed with SHA-512 certification and timestamped at the moment of capture. No one can alter, edit, or backdate your packing records without detection.
When customers or carriers dispute damage claims, retrieve your sealed packing evidence instantly. Show precisely what protective measures were used, ending disagreements with objective proof.
Insurance companies and retailers accept certified video evidence as proof of due diligence. Use your sealed packing records to support claims, satisfy audits, and strengthen supplier relationships.
Install a PackProof camera or enable video recording on your packing workstation. Configure recording to capture the full work area where materials are selected and items are packed.
Begin recording when you select protective materials and continue through wrapping, void fill placement, and final box closure. Capture enough detail to prove compliance with your packing standards.
PackProof automatically seals your packing video with SHA-512 certification and records an immutable timestamp. This creates legally defensible evidence that cannot be altered or questioned.
If a customer claims damage, a carrier disputes your packing standards, or an insurer questions your methods, instantly retrieve your sealed video evidence. Use it to resolve disputes, prove due diligence, and recover claims.
Use PackProof to create sealed, certified records of your packing standards. Prove materials, void fill, and protection methods with tamper-proof video evidence. Try PackProof free for 7 days—no credit card required.