Multi-client fulfilment requires per-client accountability. PackProof seals packing records for each client independently, creating defensible evidence trails that protect both your centre and your clients.
Fulfilment centres handle packing for dozens or hundreds of clients simultaneously. When disputes arise—missing items, quantity discrepancies, or damage claims—centres struggle to prove what was actually packed for each specific client and when.
When a client claims items were missing or incorrect at delivery, you have no timestamped visual record of what was in their box. Disputes spiral into finger-pointing between centre, client, and carrier.
Manual packing logs or generic photos don't distinguish which client's order was packed by whom, when, or to what standard. Each client's requirements and SLAs blur together in a single audit trail.
Clients file insurance claims or chargebacks for alleged packing errors. Without cryptographically sealed evidence tied to their specific shipment, you cannot defend against these claims or recover costs.
Service agreements often require centres to maintain tamper-proof records. Generic documentation fails third-party audits and leaves the centre liable for client disputes that should be defensible.
Handwritten packing slips, spot-check photos, or simple timestamps cannot keep pace with high-volume multi-client operations. By the time a dispute surfaces weeks later, the evidence is incomplete or lost.
A shared warehouse system records all packing activity without distinguishing which client's standards apply or which packer followed which protocol. Clients cannot trust a log that doesn't isolate their own orders.
Some centres record packing on smartphones or webcams, but without cryptographic hashing and immutable timestamps, video can be edited or dismissed as unreliable in disputes or court.
Each client may demand their own proof system or format, forcing centres to maintain separate workflows for different clients. This complexity breeds inconsistency and missed documentation.
Generic packing records don't isolate client A's shipments from client B's. When disputes arise, proving that client A's order was handled independently becomes difficult without dedicated per-client sealing.
PackProof records and seals each packing station's output with SHA-512 certification and immutable timestamps. Every client's shipments are captured independently, creating airtight evidence that protects your centre's reputation and revenue.
Each client's packing is recorded and sealed separately in PackProof. When a dispute arises, you instantly retrieve timestamped, cryptographically certified video proof of exactly what was packed for that client and when.
Insurance companies and payment processors recognise SHA-512 sealed evidence as tamper-proof. Present sealed packing records to deny fraudulent chargebacks and recover dispute costs that otherwise erode margin.
Clients see their own sealed packing records on demand. This transparency builds trust, reduces complaint volume, and ensures your centre passes third-party audits that demand certified evidence.
When a client questions what was packed, you resolve it in minutes by retrieving sealed evidence. No guessing, no finger-pointing—just certified proof that ends disputes fast and protects your SLA.
Configure PackProof at each packing station in your centre. Assign each station to capture orders for specific clients or use order-tagging to segregate client shipments in the interface.
As each client's order is packed, PackProof captures video and automatically seals it with a SHA-512 cryptographic hash and immutable timestamp. Each seal is tied to the client, order number, and packer identity.
Use PackProof's role-based access controls to let each client view only their sealed records. Centre management sees all clients' evidence; individual clients see only their own shipments for transparency.
When a client disputes a shipment, pull up the sealed video and certification in seconds. Share the evidence with the client, insurance provider, or payment processor to resolve chargebacks and defend your centre.
Try PackProof free for 14 days. Set up a packing station, seal your first shipment, and see how certified evidence resolves disputes instantly. No credit card required.