Supplement manufacturers and distributors face seal-tampering claims and condition disputes. PackProof captures certified photos and videos of packing, sealing, and dispatch — creating legally defensible evidence of product integrity from warehouse to customer.
Health supplements are high-value, heavily regulated products vulnerable to tampering claims, cold-chain disputes, and customer allegations of damage or substitution. Without documented proof of how items were sealed and shipped, manufacturers and 3PLs face chargebacks, regulatory scrutiny, and reputational damage.
Customers claim supplements arrived with broken seals or opened bottles. Without timestamped photos and videos of the sealed state before dispatch, you have no defence against chargebacks or regulatory complaints.
Many supplements require cool storage or are sensitive to humidity. Disputes over whether products were damaged by heat or moisture during transit are hard to resolve without evidence of their condition at packing and seal integrity.
Health product liability claims and insurance disputes require traceable proof of packing integrity. Manual notes or unsecured photos are rejected by insurers and regulators; certified evidence with tamper-proof timestamps is required.
When outsourcing packing to a 3PL, you lose direct control over the sealing process. Without shared certified photos and video evidence of each step, disputes arise over who is responsible for seal failure or condition issues.
Paper checklists, unsigned photos, or notes jotted after packing don't prove when or how items were sealed. They can't withstand scrutiny in disputes, chargebacks, or regulatory investigations.
Health products fall under FDA oversight and consumer protection laws. Distributors and manufacturers are held to stricter proof standards than general merchandise — anecdotal evidence is insufficient.
Vitamins, probiotics, and temperature-sensitive supplements require proof that sealing and storage conditions were maintained. Without timestamped visual evidence at multiple checkpoints, condition disputes are unresolvable.
Carriers blame shippers for poor packing; customers claim they received unsealed or damaged goods. Without certified proof of the condition and seal state at handover, liability cannot be definitively assigned.
PackProof seals photos and videos of packing, sealing, and dispatch with SHA-512 cryptographic certification and immutable timestamps. Each piece of evidence proves exactly what was packed, how it was sealed, and in what condition it left your warehouse.
Capture close-up photos of bottle seals, shrink-wrap, and tamper-evident labels at packing. Record short videos of sealing machinery or hand-sealing processes. Both are sealed with SHA-512 hashing, creating undeniable proof of seal state before dispatch.
Every photo and video is stamped with an immutable timestamp and cryptographic hash. Proves exactly when items were packed and sealed, preventing claims that damage occurred before shipping.
Team members across your warehouse and 3PL partners can capture evidence in real time. All sealed photos and videos are centrally stored and role-based access ensures only authorised personnel handle sensitive records.
Certified photo and video evidence withstands insurer and regulator scrutiny. SHA-512-sealed records are admissible in dispute resolution and chargebacks, eliminating 'your word against theirs' arguments.
Before sealing, photograph each batch of supplements showing packaging integrity, lot numbers, and expiration dates. Store these sealed photos as baseline evidence of product condition before packing begins.
Take close-up photos of sealing machinery, shrink-wrap application, or tamper-evident label placement. Record a short video of the sealing process for high-value orders or temperature-sensitive products. Both photos and video are SHA-512 sealed instantly.
Photograph the sealed package, carrier label, and any cold-chain indicators (ice packs, insulation material). Capture video of the packed state to demonstrate seal integrity and protective wrapping before the package leaves your control.
All photos and videos are immediately sealed with cryptographic certification. When a dispute arises, retrieve timestamped evidence directly from PackProof's secure dashboard and share certified records with the customer, carrier, or insurer.
PackProof's free tier gives you 3 team members and 5 GB of storage to capture and seal your first supplement packing records. Upgrade to Pro for full video capture and 250 GB to scale your evidence system across warehouses and 3PLs. No card required — start your free trial now.